Terms and conditions


The terms and conditions that we indicate regulate the access and use of the URL www.planbcreaciones.com (hereinafter the Portal), owned by Plan B Creaciones S.L. (hereinafter Plan B) with C.I.F ESB66843020 and registered office at Gran Vía de les Corts 1176 bis 4th 8th 08020 Barcelona. (SPAIN)

The use of the Portal attributes the condition of user of the Portal (hereinafter, the User) and expresses the full and unreserved acceptance by the User of each and every one of the General Conditions in the version published by PLAN B at the same time in which the User accesses the Portal. Therefore, the User must carefully read the General Conditions whenever he / she intends to use the Portal. If the User decides not to accept these General Conditions and / or, as the case may be, the particular conditions, he / she must refrain from accessing and / or using the services and / or contents offered by PLAN B on the Portal.


PLAN B reserves the right to modify, limit or cancel unilaterally, at any time and without prior notice, the presentation and configuration of the Portal, as well as the Services and the General Conditions of use of the Portal in order to adapt them to the legislation in force applicable at all times, to jurisprudential novelties and to the usual practices of the market. In any case, the referred modifications will not have retroactive effects on the previously contracted services.


PLAN B S.L, is a commercial entity whose main activity is the design, manufacture and sale of textile accessories for retail and wholesale.
Through the Portal, www.planbcreaciones.com PLAN B, we inform the Users of our products, as well as establish a means of communication with them. We also make it possible for the User to access and use the different Services and Content made available by us.


4.1. Free access and use of the Portal.
The provision of Portal Services by PLAN B has, in any case, free of charge for Users.


4.2 Need for registration.
If the User wishes to contact PLAN B through the contact form or wishes to finalize a purchase on the website, he must enter his personal and contact information in the form of the Service itself and according to the conditions established in the PLAN B Privacy Policy.


4.3 Technical access requirements.
To access the Portal, the User must have access to the Internet Network; pay the corresponding access and connection fees and have the computer equipment and systems necessary to connect to the network, including a terminal that is suitable for this purpose (computer, telephone, etc.) and a modem or other similar access device or similar.


4.4 Guarantee of access to the Portal.
In PLAN B we will make all efforts that are reasonable to try to guarantee the availability and accessibility to the Portal twenty-four (24) hours a day during all the days of the year.
PLAN B do not accept any type of liability, whether contractual or extra-contractual, direct or subsidiary, for possible damages or losses that may occur as a result of lack of availability or continuity of the Portal and Services and failures in the access to the different sections of the Portal.


4.5 Denial and withdrawal of access to the Portal and / or Services.
In PLAN B we reserve the right to deny or withdraw access to the Portal and / or Services, at any time and without prior notice to Users who fail to comply with these General Conditions or the Particular Conditions that result from their application.

4.6 Suspension.

In addition, PLAN B reserve the right to suspend the viewing of the website without any prior notice.


4.7 Obligation of correct use of the Portal, the Services and the Contents.
a) The User.
The User agrees to use the Portal, its Services and Contents in accordance with the law, these General Conditions, as well as morality and generally accepted good customs and public order.
The User undertakes to abstain from using the Portal, its Services and Content for illicit purposes, contrary to these General Conditions, damaging the rights of third parties, or that in any way may damage, disable, overload or deteriorate the Portal or prevent the normal use or enjoyment thereof by other Users.
In particular it abstains from:
1. Reproduce or copy, distribute, allow public access through any form of public communication, transform or modify the contents of the Portal.
2. Suppress, evade or manipulate the “copyright” and other identifying data of the rights of its holders incorporated in the Contents, as well as the technical protection devices, or any information mechanisms that may contain our Contents.
b) The Portal.
PLAN B, does not control or guarantee the absence of viruses or other elements of the Contents that may produce alterations in your computer system (software and hardware) or in the electronic documents and files stored in your computer system.


4.8 Use of the Services offered on the PLAN B Portal in accordance with the Policy of Non-Consent Advertising regulated in the Law of Services of the Information Society and Electronic Commerce (LSSICE)
The User and PLAN B is obliged to make use of the Services in accordance with the Policy of Non-Consent Advertising, and in particular, undertake to:
1. Do never send chains of unsolicited electronic messages.
2. In the case of advertising sent by PLAN B to Users, it will be sent with the word “PLAN B” in order not to mislead.


PLAN B will not be held directly or subsidiarily responsible for:
a) the quality of the service, the speed of access, the correct functioning or the availability or continuity of operation of the Portal
b) the information introduced by users, collaborators and third parties.
c) Damages that may be caused to the user’s equipment due to access and / or use of the Portal
d) Veracity, accuracy or updating of the information.
e) Failure to comply with the law, morality and generally accepted good practices or public order as a result of the transmission, dissemination, storage, availability, reception, obtaining or access to content by Users.
f) The infringement of the rights of intellectual and industrial property, of the rights to honor, to the personal and family privacy that they brought cause of actions or contributions of contents of the Users. PLAN B reserves the right to modify or withdraw discretionally any content provided by the User.
g) The vices and defects of all kinds of the content transmitted, disseminated, stored or made available to Users.


The totality of the contents located in the Portal, text, images, trademarks, graphics, logos, buttons, software files, color combinations, as well as the structure, selection, arrangement and presentation of its contents, is protected by laws on Intellectual and Industrial Property and are owned by PLAN B, except in cases where specifically stated otherwise. Therefore, copying, reproduction, distribution, diffusion or public communication by electronic means or any other type, without written authorization of PLAN B is prohibited.

When Users contribute content to the Portal, they expressly and freely assign all exploitation rights necessary for its copy, reproduction, distribution, dissemination or public communication for the entire term established in the Revised Text of the Intellectual Property Law. and with a global scope.


These conditions are written in Spanish, and are subject to current Spanish legislation. For any type of dispute arising from the use of the services offered or the contents of the portal, the parties, with the acceptance of these Conditions, will be submitted to the Courts and Courts of Barcelona (Spain).


PLAN B sends you your order quickly and easily. All orders are packaged and properly protected so that they are delivered to you in optimal conditions.

Shipping cost and delivery times
All orders received from Monday to Friday will be processed the next day. Orders received during the weekend  will be processed and packaged on Monday.

For Spain (peninsula), your order will be delivered to the address indicated within 72 hours (counting working days) being the free shipping to buy over € 12 and with a cost of 5 euros (VAT included). These conditions are subject to possible variations in the case of orders exceeding more than 2 kg.

For the Balearic Islands, your order will be delivered to the address indicated within 72 hours with the cost of shipping 7 euros (VAT included). These conditions are subject to possible variations in the case of orders exceeding more than 2 kg.

There will be no shipments to the Canary Islands, Ceuta and Melilla.

For other countries (United Kingdom, Germany, Belgium, Holland, Luxembourg and Italy) your order will be delivered to the address indicated within 7 business days with the cost of shipping 7 euros (VAT included). These conditions are subject to possible variations in the case of orders exceeding more than 2 kg.
If the package can not be delivered to the address of the order due to the absence of the customer or another person who can pick up the order on a maximum of 2 occasions, the third delivery attempt may have a surcharge on the shipping cost. The surcharge can be 0 euros if the client goes to a delegation of the messaging company of PLAN B, for which we could contact the client.


Once the Client has confirmed the purchase of the product, he must proceed to pay the indicated amount. Purchases can be paid by any of the following means:
– Through the payment gateway of the entity “La Caixa”.
– Through PayPal (you can pay with your PayPal account or with your debit or credit card).
– Bank transfer is a form of payment exclusively enabled for registered users.

In order for Plan B to carry out the necessary steps, the Client will notify Plan B, as soon as possible, of any undue or fraudulent charges. Said notification may be made to the e-mail address or by calling the telephone number indicated above.


In case of return, you have a period of 14 calendar days, counting from the date of receipt to execute the right of return. The direct cost of the return of the product will be assumed by the client as it is collected in the LGCU, the amount of said cost will be 6 euros (VAT included).
To make the return, the product must be in perfect condition, in its original packaging. Once the merchandise has been received in our warehouses, and after checking the status of the same, we will proceed to the reimbursement of its amount according to the payment method made by the customer.

To make your return, send us an e-mail through the following address: planbcreaciones@planbcreaciones.com.